Privacy Policy
Last updated: 15.11.2025
Haven Living Co. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or make a purchase.
Information we collect
We may collect the following types of information when you use our website:
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Personal information: such as your name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.
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Non-personal information: such as browser type, device information, IP address, and site usage statistics (collected automatically through cookies or similar technologies)
How we use your information
We use your information to:
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Process and deliver your orders
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Communicate with you about your order, inquiries, or customer support
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Send marketing updates or newsletters (only if you have opted to)
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Improve and personalise your browsing experience
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Comply with legal obligations
Sharing your information
We do not sell or rent your personal information. We may share your data only with:
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Service providers (such as payment processors, shipping partners, or IT support) who need it to complete their services
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Legal authorities if required by law, court order, or to protect our rights
Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and provide relevant content. You can manage or disable cookies in your browser settings, but some features may not function properly without them.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you.
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Request corrections or updates.
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Request deletion of your data.
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Opt out of marketing communications at any time.